A: Our autographed sports memorabilia items are absolutely 100% authentic as all signatures are from professional paid athlete signing sessions. Each item is affixed with our hologram and comes with a certificate of authenticity. Our fashion items are in brand new condition and come with original tags. Select vintage handbags, such as Chanel or Hermes, are considered “pre-owned” but will always come delivered in excellent condition with brand authentication.

A: For Off-Site, we will ship the items to you and you are responsible for all aspects of handling the items during your event. If you select our On-Site program, we will manage every aspect of the auction including set up, management, redemption, and shipping.

A. Yes, we travel each month across the country.

A: No, there is no minimum order as we do not want you to have more auction items than you feel comfortable working with.

A: The earlier the better. But if you are within a few weeks of your event, we are still interested in working with you and can assure you of our same professional and first class services.

A: The charity or company holding the event is responsibility for all shipping charges for our off-site drop ship program. As a courtesy, we are happy to pick up at no cost to you, the first two items that need to be returned to our warehouse.

A: Our items are always shipped via UPS with insurance, so the carrier will be responsible for any damage or lost items. But if you have to return some items and do not pack them correctly, you may be responsible for any damages.

A: When you work with Go Charity, you will receive an official auction list via email prior to the event. Once the event is over, you will receive a detailed auction summary spreadsheet via email.

A: We require that all sold auction items be paid for within 15 business days after your event.